Position Summary

The Renewal Account Executive is responsible for maintaining and growing the existing small business borrower relationships. Responsibilities include communicating with customers regarding their current or future financing needs and coordinating with marketing on various communications. The best candidates will be self-motivated, team-oriented and anxious to be part of a rapidly growing business.

key responsibilities

• Influence existing customers on the benefits of renewing or refinancing their existing loan with Channel
• Provide working capital product information, features, and benefits to customers
• Conduct sales presentations via the phone
• Request appropriate information from customers to determine eligibility
• Initiate the loan contract, ensure the customer has a great user experience across sales, credit, and funding teams
• Maintain confidentiality of all customer and company records
• Perform other duties as required

Skills & Specifications

• Strong telephone sales presence
• Organizational skills are key
• Excellent written and verbal communication
• Exceptional ability to present information in one-on-one and small group situations to customer, clients, and other employees of the organization.
• Ability to apply basic arithmetic
• Microsoft Word, Spreadsheets, Outlook and an ability to quickly learn and navigate through Channel’s Salesforce system and related technologies.

Education & Qualifications

• 3+ years of inside sales experience working with small businesses
• Demonstrated history of successful closing ratios
• Proven track record of developing strong relationships and repeat customer business

Key Performance Indicators

• Daily outbound customer connections
• Renewal Closing Ratios
• Renewal Volume Goals
• Customer Contact Rates

Who is Channel?

We are a leading provider of equipment finance and working capital funding solutions for small businesses, exclusively through Equipment Finance Companies. Utilizing customized technology and business processes, a strong balance sheet, and risk analytics, Channel provides single source financing that supports third-party originators and their customers who have business growth opportunities and a need for capital.

At Elite powered by Channel, our mission is to help our Partners and Brokers provide working capital to their customers, the small businesses of main street America. Today, through strong relationships and frictionless technology, we’ve emerged as one of the country’s leading working capital financing companies. Our dedicated team has provided over $300 million in capital to over 7,000 small businesses since our inception.

Channel has five office locations in four states and has ranked among the 500/5000 fastest-growing private companies in the U.S. by Inc. magazine for 12 consecutive years.

Why should I apply?

Channel empowers and trains team members at all levels to make quick decisions in service to our relationships and ensuring the flexibility and nimbleness required to compete in today’s marketplace.

Channel is the perfect workplace for those who are motivated and have a desire to be part of a fast- growing, agile, and multi-faceted organization where you can make a difference every day.

The company offers a rewarding and flexible work environment and encourages innovation and team member development. Benefits include medical, dental, and vision plans plus HSA and FSA options, 4 weeks PTO, an employer-match company 401K plan, life insurance, long-term disability insurance, and a hybrid schedule.

The Legalities

Channel Partners is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, national origin, disability, veteran status, marital status, family status or any other basis prohibited by law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.