Position Summary

We are seeking a highly motivated Sales Support Specialist to join our growing team!

In this role, you will be a key partner to our Business Finance Consultants, supporting the processing and closing of working capital originations. You will serve as the primary point of contact for deal-level communication with our Partners and Brokers, ensuring a smooth and efficient funding experience.

This is an exciting opportunity for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering outstanding service.

key responsibilities

• Serve as the main point of contact for Partners/Brokers, supporting day-to-day deal-level activity
• Collaborate across Sales, Credit, and Operations to align terms with borrower needs and ensure a seamless Partner/Broker experience
• Influence Partners/Brokers on the value of working with Elite
• Coordinate with Credit/Underwriting, Senior Business Finance Consultants, and Funding Coordinators to get transactions funded
• Manage multiple Partner pipelines across all lending products
• Proactively identify and resolve issues using data, reports, and internal resources
• Navigate and apply Elite’s credit policies and funding processes
• Monitor sales and pipeline reports to optimize deal flow and partner experience
• Handle exceptions and escalations with urgency and professionalism

Skills & Specifications

• Strong verbal and written communication skills
• Critical thinker and problem solver
• Collaborative team operating style
• Organized with excellent time management and ability to meet deadlines
• Customer oriented; strong relationship builder
• Works well under pressure
• High attention to detail and quality standards
• Enthusiastic and accountable, with a strong sense of urgency
• Strong mathematical aptitude
• Proficient in required systems and software (Microsoft Office, Salesforce, etc.)

Education & Qualifications

• 1-3 years processing sales documentation, preferably in a financial services environment, exposure to small businesses
• Proficiency in Microsoft Office Suite
• BS/BA or equivalent combination of education and experience

Who is Channel?

We are a leading provider of equipment finance and working capital funding solutions for small businesses, exclusively through Equipment Finance Companies. Utilizing customized technology and business processes, a strong balance sheet, and risk analytics, Channel provides single source financing that supports third-party originators and their customers who have business growth opportunities and a need for capital.

At Elite powered by Channel, our mission is to help our Partners and Brokers provide working capital to their customers, the small businesses of main street America. Today, through strong relationships and frictionless technology, we’ve emerged as one of the country’s leading working capital financing companies. Our dedicated team has provided over $300 million in capital to over 7,000 small businesses since our inception.

Channel has five office locations in four states and has ranked among the 500/5000 fastest-growing private companies in the U.S. by Inc. magazine for 12 consecutive years.

Why should I apply?

Channel empowers and trains team members at all levels to make quick decisions in service to our relationships and ensuring the flexibility and nimbleness required to compete in today’s marketplace.

Channel is the perfect workplace for those who are motivated and have a desire to be part of a fast- growing, agile, and multi-faceted organization where you can make a difference every day.

The company offers a rewarding and flexible work environment and encourages innovation and team member development. Benefits include medical, dental, and vision plans plus HSA and FSA options, 4 weeks PTO, an employer-match company 401K plan, life insurance, long-term disability insurance, and a hybrid schedule.

The Legalities

Channel Partners is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, national origin, disability, veteran status, marital status, family status or any other basis prohibited by law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.