Account Manager – Renewals


Minnetonka, MN

Company Summary

Channel is a leading provider of small business loans, advances and equipment financing utilizing customized technology and business processes with locations in Minnetonka, Marshall, MN, Des Moines, IA and Kennesaw, GA. In the Summer of 2020, Channel leveraged its strong balance sheet, technology, and risk analytics competencies to launch an Equipment Finance division that supports third- party originators.

Since its founding in 2009, Channel has originated over 16,000 loans funding over $800 million and is one of a limited number of full- service, non-bank lenders successfully filling the gap in small business credit availability. Last year Channel was ranked among the 500/5000 fastest-growing private companies in the
U.S. by Inc. magazine for the ninth straight year.

Channel empowers and trains team members at all levels to make quick decisions to service our relationships and ensure the flexibility and nimbleness needed to compete in today’s marketplace. If you have a desire and are motivated by being part of a fast-growing, agile, and diverse organization where you can make a difference every day, Channel is the perfect home for you.

The company offers a flexible work environment and encourages innovation and team member development. Compensation includes a base salary plus commission designed to support company goals. Benefits include medical and dental plans, paid time off, an employer-match company 401K plan, life insurance, and long-term disability insurance plan.

Position Responsibilities

The Renewal Account Manager is responsible for maintaining and growing the existing small business borrower relationships. Responsibilities include communicating with customers regarding their current or future financing needs and coordinating with marketing on various communications.

The best candidates will be self-motivated, team oriented and anxious to be part of a rapidly growing business.

Key Tasks

  • Influence existing customers on the benefits of renewing or refinancing their existing loan with Channel
  • Provide working capital product information, features, and benefits to customers
  • Conduct sales presentations via the phone
  • Request appropriate information from customers to determine eligibility
  • Initiate the loan contract, ensure the customer has a great user experience across sales, credit, and funding teams
  • Maintain confidentiality of all customer and company records
  • Perform other duties as required

Skills and Specifications

  • Strong telephone sales presence
  • Organizational skills are key
  • Ability to read, comprehend, and write simple correspondences and memos. Must follow instruction and effectively present information in one-on-one and small group situations to customer, clients, and other employees of the organization.
  • Ability to apply basic arithmetic
  • Microsoft Word, Spreadsheets, Outlook and an ability to quickly learn and navigate through Channel’s SalesForce system and related technologies.

Education and Qualifications

  • 1-3+ years internal sales experience working with small businesses
  • Demonstrated history of successful closing ratios
  • Proven track record of developing strong relationships and repeat customer business
  • Bachelor’s degree or equivalent education/experience

Key Performance Indicators

  • Daily outbound customer connections
  • Renewal Closing Ratios
  • Renewal Volume Goals
  • Customer Contact Rates

Please send resume, including job history, to: Channel Partners Capital, 11100 Wayzata Boulevard, Minnetonka, Minnesota 55305, via email at, or apply online on Indeed.

Our Core Values

We celebrate each other’s efforts and achievements

For peers, partners, and customers

Driven to try new ideas, new methods and new processes.

Focused on business, team, and individual development

Making life easy for customers with a fast and straightforward process

Total transparency empowers customers to make informed decisions


Inc. 500/5,000 fastest-growing companies
9 Consecutive Years


100 Best Companies to Work For

Channel Partners Capital is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Consistent with its obligations under federal law, each company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance in employment qualified women, minorities, disabled individuals, special disabled veterans, veterans of the Vietnam era, and other eligible veterans.